FAQ – Fuji Organics

Would it be possible to place the order by phone call or fax?

We cannot accept the order by phone or fax?

Order confirmation mail has not reached.

It would be possible that you have not completed the order process, email address registered was incorrect or confirmation email is in the spam folder etc.

It's also possible the order has been accepted unless the confirmation email has not reached.
Please contact through inquiry form with describing the ordering date. Thank you.

What payment methods can be used for shopping?

Credit cards and AmazonPay are available.
Related tax and shipment cost is also to be paid by the customer.
We are not responsible for customs charge. It is the customer's responsibility to pay customs fees and rates.

Which cards can be acepted?

This site can accept the following cards.
VISA, Mastercard, American express

Can you issue the receipt?

別途郵送させていただきます。領収書が必要な場合は、メールにてご要望ください。

Fuji Organics（フジオーガニックス）お問い合わせ先
Eメール：shopify@fujiorganics.com

Question

Answer to question